FAQ
Wholesale Sunglasses Since 1999
Everything you need to know about opening an account, ordering, payment, and shipping with Nagi K. Can't find your answer? Email or WhatsApp us — we reply within 24 hours.
Wholesale Accounts
Is Nagi K a wholesale-only supplier?
Yes. We sell only to approved wholesale customers. Pricing, cart access, and online ordering are available to approved business accounts only.
How do I apply for a wholesale account?
Fill out our wholesale application with your business information. Once we review and approve it, you'll be able to log in, see pricing, and place orders online.
Why can't I see prices?
Prices are visible only to approved wholesale accounts. Log in with your approved account to view pricing. If you haven't applied yet, start here.
What documents do California businesses need?
California businesses must provide a valid California Seller's Permit and California Resale Certificate before the account can be approved.
My business is outside California but ships to California. What do I need?
Any business shipping orders to a California address must provide a valid California Seller's Permit and California Resale Certificate before those shipments can be approved.
Ordering & Payment
Is there a minimum order?
Yes — a minimum of $150 applies to all wholesale orders. Styles are sold in sets of 12.
What payment methods do you accept?
All payments are in USD. If you pay from a non-USD account, your bank handles the currency conversion.
Paying by ACH or wire: choose ACH / Wire Transfer at checkout. We'll email you our bank details along with your invoice, and your order ships once payment is received. International wires are welcome; any bank fees are paid by the sender.
For your security, our bank details will never change by email. If you ever receive a message saying they have, call us at (626) 481-4372 before sending payment.
Questions about paying by ACH or wire?
Shipping
How quickly do orders ship?
Orders are processed and shipped within 1–3 business days. Delivery time depends on your location and the shipping method you choose at checkout.
Which carriers do you use? Can I pick a shipping method?
Yes, you choose your shipping method at checkout.
- U.S.: UPS and USPS. Our standard method is UPS Ground, usually 3–5 business days.
- International: we work with international and bulk freight providers including UCL, Magic Transport, and others.
Do you ship internationally?
Yes, we ship worldwide, including the Caribbean, Central and South America, and French Polynesia. International orders typically arrive in 11–21 business days, depending on customs and destination. Shipping costs are added at checkout.
How do I track my order?
When your order ships, we'll email you a tracking number. You can also check status on our Track Your Order page.
Returns & Cancellations
Can I cancel or change my order after placing it?
Because we process orders quickly, we can't accept cancellations or changes once an order is placed. Please double-check your order before checking out.
Do you accept returns or exchanges?
Only for merchandise that arrives defective or damaged. Email us at nagikjeff@gmail.com within 5 business days of receiving your order and we'll walk you through the return or exchange.
Defective items must be returned unused, in their original packaging and condition. See our full returns policy.
Our Products
How is the quality of your sunglasses?
Every style goes through multiple quality-control inspections before it ships. We source from a range of manufacturers, materials, and price points, so you can stock everything from budget-friendly best sellers to premium styles.
Are your sunglasses legal to resell?
Yes. Nagi K owns the Jolie Rose® and King Logo™ brands, and all of our products are fully legal to resell. You can offer them to your customers with confidence.
Do you do custom orders?
Yes. Visit our Custom Orders page for details.
Still have questions?
Our team is here Monday – Friday, 10am – 5pm PST. Average reply time: 24 hours.
Los Angeles, CA 90013